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Frequently Asked Questions
Browse our FAQ section for answers to common questions about our products, services, and policies. Our detailed responses are designed to offer clarity and transparency to our valued customers. If you need additional help or have specific inquiries not addressed here, please reach out to our dedicated customer support team. We are committed to ensuring your experience with us is seamless and hassle-free.
Can I request samples free of charge?
Yes, we provide free samples for most of our products. Please contact us to confirm availability and shipping details for your specific request.
What is the minimum order quantity (MoQ) for products?
The MoQ for Fluoropolymer is 25kg. For plastic final products, the MoQ is negotiable based on your specific needs and order details.
What is the lead time for orders?
Stock items are available within 7 days. Customized orders typically take 15 days, depending on the complexity and specific requirements.
Can you customize products?
Yes, we offer customization for color, packaging, and branding with logos. Contact us to discuss your specific customization needs and options.
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